Community Engagement Manager Resume Example & Writing Guide

Use this Community Engagement Manager resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Community engagement is an important part of any organization’s efforts to stay relevant and responsive to its customers. Community engagement managers work with other departments within their organization to coordinate events, campaigns, and initiatives that meet the needs of a wide range of stakeholders.

If you’re interested in making an impact on the lives of your customers, this is your chance to do just that! Here are some tips and an example to help you write a fantastic community engagement manager resume that hiring managers will love.

Community-focused professional with seven years of experience building and managing relationships with key stakeholders. Driven by a passion for social justice and a belief that community engagement is the key to creating positive change. Experienced in program development, coalition-building, and managing volunteers.

• Developed and implemented community engagement strategies to increase awareness of the organization’s mission, programs, and services among new and existing audiences.
• Collaborated with staff on developing outreach plans for events such as 5Ks, galas, etc., including event promotion through traditional marketing channels (print media, email blasts).
• Managed social media accounts for both organizations: Facebook page(s), Twitter account(s), Instagram account(s) – posting content daily/weekly that promotes our missions & engages followers.
• Created engaging content across all platforms by collaborating with internal teams to develop compelling stories about our work in the community.
• Maintained a calendar of events throughout the year to ensure visibility within communities we serve and coordinated volunteers at various events throughout the year.

• Collaborated with local businesses and community organizations to develop outreach programs that increased volunteer participation by 25%
• Managed a budget of $50,000 for community engagement initiatives including food drives and fundraising events
• Spearheaded the development of an employee recognition program that improved morale among staff members by 15%
• Created a quarterly newsletter highlighting company news and upcoming events which was distributed to over 1,000 residents
• Spearheaded the creation of a new internship program designed to increase diversity in hiring practices

• Led community outreach initiatives to increase awareness of available resources and build relationships with key partners.
• Organized and facilitated community events such as health fairs, job fairs, and holiday assistance programs.
• Created and distributed marketing materials such as flyers, newsletters, and press releases.

Industry Knowledge: Community Management, Social Media, Public Relations, Community Outreach, Community Engagement, Event Planning, Crisis Management
Technical Skills: WordPress, Community Building, Photography, Microsoft Office Suite, Google Analytics
Soft Skills: Communication, Leadership, Motivation, Public Speaking, Time Management, Teamwork

How to Write a Community Engagement Manager Resume

Here’s how to write a resume of your own.

Write Compelling Bullet Points

When you’re writing bullet points, it can be tempting to focus on the responsibilities of your job. But that’s not enough to make a compelling resume. Instead, you should focus on the results of your work.

For example, rather than saying you “managed community engagement initiatives,” you could say that you “increased community engagement by 20% through new initiatives, resulting in a 20% increase in donations for local nonprofit.”

The second bullet point paints a much clearer picture of what you did and the results of your work. And it also provides a specific number to demonstrate the impact of your work.

Identify and Include Relevant Keywords

When you submit your resume for a community engagement manager role, it’s likely that it will be scanned by an applicant tracking system (ATS) for certain keywords. ATS programs look for certain terms, like “outreach” and “community organizing,” in order to determine whether your skills and experience are a match for the position. If your resume doesn’t include enough of the right terms, your application might not make it past the initial screening process.

To increase your chances of getting an interview, use this list of common community engagement manager keywords as a starting point to help you identify the skills, experience, and terms that are most relevant to the role:

• Community Outreach
• Nonprofit Organizations
• Volunteer Management
• Community Engagement
• Event Planning
• Program Development
• Fundraising
• Social Media
• Public Speaking
• Grant Writing
• Public Relations
• Social Media Marketing
• Communication
• Event Management
• Program Evaluation

• Community Development
• Research
• Leadership
• Teamwork
• Public Policy
• Strategic Communications
• Change Management
• Stakeholder Engagement
• Marketing Strategy
• Change Management Consulting
• Stakeholder Management
• Customer Engagement
• Stakeholder Engagement Strategy
• Media Relations
• Strategic Planning

Showcase Your Technical Skills

As a community engagement manager, you need to be proficient in a variety of software programs and systems in order to effectively do your job. This might include social media platforms, email marketing programs, and customer relationship management (CRM) software. Additionally, you should be familiar with project management tools and event planning software.

Being able to list your technical skills prominently on your resume will show that you are a valuable asset to any organization.